Orders are processed within 1–2 business days. NZ delivery typically takes 3–12 business days. All orders include tracking, and you’ll receive your tracking link once your parcel is dispatched.
Standard shipping is $5, with rural delivery costing an additional $10. Free shipping applies to orders over $100.
Heated jackets and battery packs are shipped safely and comply with NZ regulations. Packaging is secure to protect electronic components.
Returns and exchanges are available within 30 days — see our Returns tab for full details.